Shopify vs Amazon Fba Ecommerce Comparison

in ecommercemarketplaces · 9 min read

Balanced comparison of Shopify and Amazon FBA for entrepreneurs, with pricing breakdowns, side-by-side tables, decision checklist, and FAQs.

Overview

Shopify vs Amazon FBA is a common strategic choice for entrepreneurs building online product businesses. This comparison looks at two different approaches: running a self-hosted branded storefront on Shopify versus selling through Amazon with Fulfillment by Amazon (FBA). Key decision criteria include customer ownership and branding, customer acquisition costs, margins and fees, fulfillment complexity, speed to market, and long-term scale.

Quick summary: Shopify is best for merchants who want brand control, repeat customer lifecycles, and flexible storefronts. Amazon FBA is best for sellers who prioritize fast marketplace demand, hands-off fulfillment, and high-volume product distribution. Many growing businesses use a hybrid approach: start on Amazon for traction, then move or expand to Shopify for margin and brand building.

Shopify vs Amazon FBA

This section frames the two options at a glance and then the article covers each option in detail. Use this to orient which operational tradeoffs will matter most to your business model.

Shopify

Overview and Positioning

Shopify is a hosted ecommerce platform that lets merchants build a standalone online store with deep customization, apps, and integrated payments. Shopify positions itself as the tool for brand-first merchants who want full control of the storefront, customer experience, and marketing channels.

Key Features and Strengths

  • Easy store setup and professional themes with hosted hosting and SSL.
  • Shopify Payments and multiple payment gateways with integrated checkout.
  • Apps ecosystem (marketing, subscriptions, loyalty, reviews, shipping integrations).
  • Full customer data access, email and CRM integrations, and built-in blog/SEO controls.
  • Multi-channel selling (online store, Facebook/Instagram, TikTok, POS).
  • Control over pricing, promotions, packaging, and post-purchase experience.

Limitations and Tradeoffs

  • You are responsible for driving traffic and conversions; no built-in marketplace demand.
  • Fulfillment and returns management require integrations with carriers or third-party logistics (3PL).
  • Transaction fees unless you use Shopify Payments, and app ecosystem can add recurring costs.
  • Scale beyond hosted plans may require Shopify Plus, which is expensive for enterprises.

Pricing and Value

  • Basic Shopify: $39 per month (includes online store, 2 staff accounts, basic reports).
  • Shopify: $105 per month (improved reporting, more staff accounts).
  • Advanced Shopify: $399 per month (advanced reporting, third-party calculated rates).
  • Shopify Payments card processing: typically 2.9% + $0.30 per transaction on Basic, 2.6% + $0.30 on Shopify, 2.4% + $0.30 on Advanced (rates vary by country and business).
  • Shopify Plus: starts around $2,000 per month for enterprise needs.
  • Apps and themes often add $5 to $100+ per month per function; premium themes are one-time $0 to $350.

Shopify provides transparent monthly fees but merchants must budget for marketing (ads), apps, design, and fulfillment.

Best For

  • Brands that prioritize direct customer relationships and lifetime value.
  • Merchants who want full control of UX, pricing, and content marketing.
  • Sellers with niche or higher-margin products who can acquire customers profitably through paid or organic channels.
  • Companies planning subscription models, custom bundles, or complex promotions.

Amazon FBA

Overview and Positioning

Amazon FBA (Fulfillment by Amazon) is a marketplace-centric model where sellers list products on Amazon and ship inventory to Amazon fulfillment centers. Amazon handles storage, picking, packing, shipping, customer service, and returns for FBA items. This is a product-distribution approach leveraging Amazon’s demand and logistics network.

Key Features and Strengths

  • Instant access to Amazon’s massive customer base and search traffic.
  • Prime eligibility for faster conversions for Prime members.
  • Hands-off fulfillment and returns handling, reducing operational overhead.
  • Built-in trust signals (reviews, Buy Box) that can accelerate sales velocity.
  • Easy scaling of logistics through Amazon’s infrastructure.

Limitations and Tradeoffs

  • Less brand control and limited storefront customization on Amazon listings.
  • Amazon controls customer data; you get minimal buyer contact information.
  • Fees are complex and can be substantial: referral fees, FBA fulfillment fees, storage fees, long-term storage penalties.
  • Competitive marketplace with price pressure, hijacking risk, and brand-suppression for smaller brands.

Pricing and Value

  • Seller plans: Individual - $0.99 per item sold (no monthly fee), Professional - $39.99 per month (recommended if selling more than 40 units per month).
  • Referral fees: typically 6% to 45% depending on category; most common average ~15% of sale price.
  • FBA fulfillment fees: based on size and weight. Example: standard-size 1 lb item fulfillment fee around $3.00 to $4.00; larger items cost more.
  • Monthly storage fees: approximately $0.75 to $2.40 per cubic foot depending on season (standard-size), with higher holiday rates in Q4.
  • Additional fees: removal, disposal, long-term storage, prep/service fees for labeling, returns processing for certain categories.

Example total cost for a $25 product (approximate): $3.75 referral (15%), $3.50 FBA fulfillment, $0.30 seller plan allocation (if Professional: $39.99/1,000 units), plus storage ~ $0.20 per unit = roughly $7.75 to $8.00 in Amazon-related fees, not counting COGS and advertising.

Best For

  • Sellers who want rapid access to high-volume marketplace demand and Prime customers.
  • Private label and wholesale sellers who can optimize unit economics and use Amazon PPC effectively.
  • Merchants who prefer outsourcing fulfillment and customer service to scale quickly.
  • Sellers with simple, fast-moving SKUs where marketplace exposure outweighs margin pressure.

How to Choose

Decision checklist (4-5 points):

  1. Customer ownership vs immediate demand - If owning customer data and brand matters more than instant volume, prioritize Shopify. If you need built-in traffic and fast volume, prioritize Amazon FBA.
  2. Margins and fee tolerance - Calculate per-unit gross margin after platform fees and fulfillment. If Amazon fees push margin below viable levels, Shopify may be necessary.
  3. Marketing and acquisition capability - If you can run cost-effective ads, email, SEO, and social strategies, Shopify will reward you over time. If you need demand without initial marketing capabilities, Amazon is faster.
  4. Operational bandwidth - If you want to outsource logistics, returns, and customer service, Amazon FBA removes a lot of friction. If you have a 3PL or want custom packaging, Shopify gives more flexibility.
  5. Product fit and competition - Commodity or frequently purchased items often do well on Amazon. Unique, design-led, or high-touch products benefit more from a brand site on Shopify.

Decision tree summary:

  • Need traffic and fast sales: start with Amazon FBA.
  • Want brand ownership, subscriptions, or high LTV: start or migrate to Shopify.
  • Working capital limited and fulfillment is a bottleneck: Amazon FBA reduces operational burden.
  • Selling high-margin, differentiated product: invest in Shopify and go multichannel.

Quick Comparison

Feature | Shopify | Amazon FBA — | —: | —: Pricing (entry) | $39/mo (Basic) + payment fees (2.9% + $0.30) | $39.99/mo (Professional) or $0.99 per sale (Individual) Customer ownership | High - full email & data | Low - limited buyer data Traffic source | Merchant-driven (SEO, ads, social) | Amazon marketplace demand Fulfillment control | Merchant or 3PL | Amazon handles fulfillment and returns Branding & UX | Full control (themes, content) | Limited (product detail pages) Avg fees on $25 sale (example) | ~$1.03 payment processing + ad costs | ~$7.75 (15% referral + FBA + storage) Best for | Brand-building, repeat buyers, flexible UX | Fast scale, commodity products, Prime reach

Pricing Breakdown Examples

Scenario assumptions:

  • Product price: $25
  • Cost of goods sold (COGS): $8
  • Monthly units: 1,000

Shopify Basic path:

  • Shopify plan: $39 / month
  • Payment processing: 2.9% + $0.30 = $1.03 per sale
  • Fulfillment via carrier: assume $4.00 average per order (merchant-negotiated)
  • Ads & marketing: variable; assume $3.00 CAC per order for paid acquisition

Per-unit contribution:

  • Revenue: $25
  • COGS: -$8
  • Shopify processing: -$1.03
  • Fulfillment: -$4.00
  • Marketing CAC: -$3.00
  • Allocated Shopify fee per unit: $39/1,000 = -$0.04
  • Gross profit per unit: $25 - $8 - $1.03 - $4 - $3 - $0.04 = $8.93

Amazon FBA path:

  • Amazon Professional plan: $39.99 / month
  • Referral fee: 15% = $3.75
  • FBA fulfillment fee: $3.50
  • Storage & misc: $0.20
  • Advertising (Amazon PPC) CAC: $2.00 per order (example)

Per-unit contribution:

  • Revenue: $25
  • COGS: -$8
  • Referral fee: -$3.75
  • FBA fulfillment: -$3.50
  • Storage/misc: -$0.20
  • Amazon PPC: -$2.00
  • Allocated Amazon fee per unit: $39.99/1,000 = -$0.04
  • Gross profit per unit: $25 - $8 - $3.75 - $3.50 - $0.20 - $2 - $0.04 = $7.51

Interpretation:

  • In this simplified example Shopify yields higher gross profit per unit because fulfillment cost assumptions differ (merchant-negotiated $4 vs Amazon $3.50) and referral fees on Amazon are material.
  • Real results will depend on actual fulfillment rates, advertising efficiency, and economies of scale. Amazon often yields higher volume that can offset lower per-unit margin.

Side-By-Side Operational Comparison

Feature | Shopify - operational notes | Amazon FBA - operational notes — | —: | —: Time to launch | Hours to days with templates | Days to weeks (shipping to FBA, listing setup) Inventory control | Full control; choose 3PL or self-fulfill | Send inventory to Amazon network; less direct control Returns management | Merchant defines policy; integrates with returns apps | Amazon handles returns; fees may apply Customer support | Merchant handles support or via apps | Amazon handles customer inquiries for FBA items International selling | Need multi-currency, local fulfillment | Amazon marketplaces and FBA Export available Data & analytics | Full customer data and behavior tracking | Limited buyer contact; sales and traffic metrics via Seller Central Compliance & restrictions | Merchant responsible for regulations | Amazon enforces category, listing restrictions, gating

Use Cases and Examples

  • Private label supplement seller: Amazon FBA is often the fastest route to volume and reviews. Use Amazon to validate product-market fit, then build a Shopify store for subscriptions and higher-margin repeat business.
  • Handmade artisan goods: Shopify is usually better because branding, storytelling, and customizations are key; Amazon Handmade is an option but less flexible.
  • Seasonal gift seller: Amazon can provide peak-season visibility, but Shopify allows for custom packaging and bundled offers for higher AOVs.
  • B2B or wholesale-first products: Shopify with wholesale apps or Shopify Plus may be preferable; Amazon is consumer-focused and can be less suited for custom B2B workflows.

FAQ

Is It Better to Sell Only on Shopify or Only on Amazon FBA?

There is no single best answer; both have tradeoffs. Sellers often use a hybrid approach: use Amazon FBA for marketplace demand and quick sales, while building a Shopify store to own customer relationships, increase lifetime value, and reduce dependency on Amazon.

How Do Fees Compare Between Shopify and Amazon FBA?

Shopify has predictable monthly platform fees and payment processing fees (for example Basic $39/month plus approximately 2.9% + $0.30 per transaction). Amazon FBA fees are transaction-based and variable: referral fees (15% typical), fulfillment fees by weight/size ($3+), monthly storage fees, and a $39.99/month Professional plan. Total fees depend heavily on product size, price, and sales velocity.

Can I Use FBA to Fulfill Shopify Orders?

Yes. You can use Amazon Multi-Channel Fulfillment (MCF) to fulfill non-Amazon orders, but shipping rates and packing options differ from FBA for Amazon orders. Evaluate cost and branding implications, as MCF may not support custom branded packaging.

How Does Customer Data Ownership Differ?

With Shopify you own customer emails, order history, and can integrate CRM and email marketing tools. Amazon restricts buyer data; sellers receive limited order contact information and must follow Amazon communication rules, making it harder to remarket customers outside of Amazon.

What are the Main Risks of Relying on Amazon FBA?

Risks include fee increases, account suspension or policy enforcement, intense competition and price erosion, limited branding, and loss of customer ownership. Diversifying channels and building brand assets on Shopify can mitigate these risks.

If I Start on Amazon, What is the Best Path to Build a Shopify Store Later?

Use Amazon to validate product demand and optimize listings and images. Capture repeat buyers by including packaging inserts with discounts and clear calls-to-action to visit your brand site. Once you have product-market fit and positive unit economics, launch a Shopify store with email capture, subscription options, and targeted ad campaigns to migrate customers and increase lifetime value.

Decision Checklist (Final)

  • Calculate unit economics net of platform fees and fulfillment for both channels.
  • Assess your ability to acquire traffic (ads, SEO, influencers) vs. need for marketplace demand.
  • Decide how critical customer data and branding are to long-term goals.
  • Test both channels at a small scale to measure CAC, conversion rate, and lifetime value.
  • Plan for multichannel operations early: inventory sync, pricing strategy, and fulfillment workflows.

Sources and Next Steps

  • Review current Shopify pricing and payment processing rates on Shopify.com (rates vary by country and business).
  • Check Amazon Seller Central for the latest FBA fulfillment and storage fee tables and referral fee percentages by category.
  • Run per-unit margin scenarios for your specific product SKUs and order volume to compare real net profit.

Further Reading

Marcus

About the author

Marcus — Ecommerce Development Specialist

Marcus helps entrepreneurs build successful ecommerce stores through practical guides, platform reviews, and step-by-step tutorials.

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